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Shipping Policy

*Please NOTE: Due to the impact of COVID-19, order deliveries may be temporarily delayed. US orders will be processed and shipped out within 1-2 business days.

We ship to:

The United States. (52 of 62 states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Washington DC, Florida, Georgia, Guam, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Marshall Islands, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Palau, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming)

Germany, Netherlands, Austria, Belgium, Czech, Hungary, Slovenia, Slovakia, Luxembourg, Lithuania, France, Poland, Denmark, Italy, Estonia, Sweden, Finland, Latvia, Spain, Portugal, Greece, Monaco, Ireland, Malta, Romania, Bulgaria, Croatia, Japan, Australia, United Kingdom, Canada, Spain, Switzerland, Russia, Israel, Norway, Belarus, Ukraine, Kazakhstan.

Shipping Costs & Delivery Times

*Order $50 or more to qualify for FREE Shipping on eligible items.

Aiper Smart does not bear any duties and taxes on your order. All costs collected during or after the transportation are borne by the customer (cross-border duties, taxes, duties, etc.)

Total Delivery Time

  • 2-8 business days for the USA.
  • 7-35 business days for other countries.

You have the option to choose faster shipping if you pay the additional costs.

Free Shipping for the USA

With free shipping, your order will be delivered 2-8 business days after all your items are available to ship, pre-order items not included.

Order with Free Shipping for the USA by Aiper Smart FBM.

To place an order online, do the following:

  1. Add at least $50 of eligible items to your Shopping Cart. Items with "FREE Shipping" messaging on the product detail page contribute to your free shipping order minimum;
  2. Proceed to checkout;
  3. Enter a U.S.-eligible delivery address or other worldwide address.(Note that some items shipped to PO.BOX address, Alaska, Hawaii, Puerto Rico, American Samoa, and the rest of world may not be eligible for FREE shipping and You could get the different real-time freight charges when checkout, the shipping fee varies by time and place);
  4. Select FREE Shipping as your first shipping speed.
  5. Note: Most of the packages are shipped by the UPS and other carriers would be chosen based on the shipping fee cost. As for free shipping, the shipping speed wouldn't be guaranteed and any returning of delayed shipment isn't accepted. 

Personalized Shipping Service (*US only)

You could choose Personalized Shipping Service like 1-Day/2-Day delivery, Signature Required, Insurance when checkout.

Special Service

Based on order price

Shipping Price

Free Shipping  mainland U.S. only + zero insurance

Free

Free Shipping mainland U.S. only + Insurance

(Recommended): $0-$100

$0.00–$100.00

$3.00

Free Shipping mainland U.S. only + Insurance

(Recommended): $101-$200

$101.00–$200.00

$6.00

Free Shipping mainland U.S. only + Insurance(Recommended): $201-$300

$201.00–$300.00

$9.00

Free Shipping mainland U.S. only + Insurance(Recommended): $301-$400

$301.00–$400.00

$12.00

Free Shipping mainland U.S. only + Insurance(Recommended): $401-$500

$401.00–$500.00

$15.00

Free Shipping mainland U.S. only + Insurance (Recommended): $501-$600

$501.00–$600.00

$18.00

Free Shipping mainland U.S. only + Insurance(Recommended): $601-$700

$601.00–$700.00

$21.00

Free Shipping mainland U.S. only + Insurance(Recommended): $701-$800

$701.00–$800.00

$24.00

Free Shipping mainland U.S. only + Insurance(Recommended): $801-$900

$801.00–$900.00

$27.00

Free Shipping mainland U.S. only + Insurance(Recommended): $901-$1000

$901.00–$1,000.00

$30.00

Free Shipping mainland U.S. only + Insurance(Recommended): $1001-$1100

$1,001.00–$1,100.00

$33.00

Free Shipping mainland U.S. only + Insurance(Recommended): $1200

$1,101.00–$1,200.00

$36.00

Free Shipping mainland U.S. only + Insurance(Recommended): $1300

$1,201.00–$1,300.00

$39.00

Free Shipping mainland U.S. only + Insurance(Recommended): $1400

$1,301.00–$1,400.00

$42.00

Free Shipping mainland U.S. only + Insurance(Recommended): $1500

$1,401.00–$1,500.00

$45.00

Free Shipping mainland U.S. only + Insurance(Recommended): $1600

$1,501.00–$1,600.00

$48.00

Free Shipping mainland U.S. only + Insurance(Recommended): $1700

$1,601.00–$1,700.00

$51.00

Free Shipping mainland U.S. only + Insurance(Recommended): $1800

$1,701.00–$1,800.00

$54.00

Free Shipping mainland U.S. only + Insurance(Recommended): $1900

$1,801.00–$1,900.00

$57.00

Free Shipping mainland U.S. only + Insurance(Recommended): $2000

1,901.00–$2,000.00

$60.00

Free Shipping mainland U.S. only + Insurance(Recommended): $2001-$3000

$2,001.00–$3,000.00

$75.00

Free Shipping mainland U.S. only + Insurance(Recommended): $3001-$4000

$3,001.00–$4,000.00

$105.00

Two-Day Shipping

0kg–5kg

$18.00

Two-Day Shipping 5-10KG

5kg–10kg

$36.00

Two-Day Shipping 10-15KG

10kg–15kg

$54.00

Two-Day Shipping 15-20KG

15kg–20kg

$72.00

Two-Day Shipping 20-25KG

20kg–25kg

$90.00

Shipping Rates of Countries

Aiper Smart Shipping Rates of Countries.pdf

Shipping Restriction

Note that some items shipped to PO.BOX address, Alaska, Hawaii, Puerto Rico, American Samoa, and the rest of the world may not be eligible for FREE shipping and you could get the different real-time freight charges when checkout, the shipping fee varies by time and place.

Shipping Carrier

In the USA, the carrier is the UPS, USPS, Fedex.

* Due to the busy holiday period, processing times are slower than usual. Thanks for your patience.

As for other countries, our shipping services include air transport service, sea transport service, special line service, express line service, global freight forwarding service, etc.

* We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays.

Tracking Packages

Any delivery dates provided by Aiper Smart are estimated.

You will receive a Shipment Confirmation email once your order is shipped containing your tracking number(s) and then you could review your order and shipping & handling information on your Aiper Smart account if you have registered. If you haven't registered on our site, you could also track your order through this link (https://www.17track.net/en) by entering your tracking number.

For more shipping information, you could contact us by leaving a message. We will get back to you within 24~48 hours.

Aiper Smart isn't responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customers (cross-border tariffs, taxes, duties, etc.)

Unsuccessful Delivery

Mostly, our shipping service is the UPS, which always leaves your package at the door and there is a risk of stolen. It's a high rate of a package stolen in CA. Once you find out the package is stolen, please contact the local police to investigate the issue and offer the receipt of the police to us for a claim. To avoid the time-wasting on the claim, we'd suggested you add both the insurance and signature required service to your order when checkout.

Once you find out that your package would be sent to the wrong address after the tracking number is updated, please call us US 18668500666 for the first time and we’d ask the UPS to change it before it’s delivered. Notice: we will not accept Missing Package Claims later than 14 days.

International Shipping Policy

Depending on your areas, please allow 1-3 days processing time required to ship from the warehouse and 1 to 20 business days in transit for international delivery.

Customs duties, tax, general sales tax, value-added tax, or import tariffs may be assessed by the customs authorities of the importing country depending on the contents and destination country of your shipment. If there is a duty, it is the customer's responsibility to pay.